Managed Synapse hosting
Run a private chat server for your team, family or community, with rooms, voice calls and end to end encryption, on the Matrix protocol
- Live in minutes
- Daily backups, one-click restore
- SFTP access, no lock-in
- from US$1.70/mo in Poland
SynapseWhat you're getting
Synapse is the most widely used server for the Matrix protocol: the engine behind rooms, direct messages, file sharing, voice and video calls and end to end encrypted chat. You create the accounts, people sign in with any Matrix client on phone, web or desktop, and your conversations and files live on a server of your own instead of someone else's platform.
On CoreHost, Synapse runs with its own PostgreSQL database, hosted in Sydney or Poland. Registration is closed, so only people you create accounts for can use the server, and the administrator account is created with a generated password you can read on your app page. Federation, which lets your server talk to other Matrix servers, is off until you switch it on.
You manage accounts from the Console tab: type adduser followed by a name and the server prints a generated password to hand over. We handle the server, TLS, PostgreSQL, updates and daily backups.
Synapse is an independent open source project from Element. CoreHost runs the official release and is not affiliated with Element or the Matrix.org Foundation.
Synapse is an independent open source project from Element, released under the GNU AGPL v3 (a commercial licence is also sold by Element). Matrix is a trademark of the Matrix.org Foundation. CoreHost runs the unmodified Synapse release and is not affiliated with Element or the Matrix.org Foundation. Synapse on GitHub, Synapse documentation, The Matrix protocol.
On CoreHost
- Closed by default: no open sign up and no default login, the administrator password is generated for you
- Federation with other Matrix servers is off until you turn it on, with an optional list of allowed servers
- Works with any Matrix client, including Element, FluffyChat and Cinny
- Add people from the Console tab with adduser, reset a password with resetpw
- Your own PostgreSQL database, with snapshots every six hours and daily backups
- Upload size cap and automatic clean up of other servers' cached media to keep storage in check
- Hosted in Sydney or Poland
Included with every appStandard, not add-ons
Daily backups, one-click restore
Every instance is backed up daily. Restore any snapshot yourself from the panel. No support ticket, no fee.
SFTP file access
Direct SFTP access to your app's data folders. Your files are never locked away from you.
Custom domain + auto TLS
Bring your own domain with a CNAME and a TXT verification record. Certificates are issued and renewed automatically.
AI + human support
A 24/7 AI engineer that can actually inspect and fix your app, with a human escalation path. App-level help included.
Automatic updates with rollback
Each update is tested on a copy and backed up first, and rolled back automatically if the app fails its checks.
Per-app firewall
Restrict access to the IP addresses you choose, with an Add my IP button. Off by default.
Backups to your own S3
Add encrypted, incremental backups to your own S3-compatible storage on top of the daily ones we include.
Resize any time
Move up or down a tier from the panel. Your balance is drawn by the hour, so you pay the new rate from the change.
RegionsWhere Synapse runs
Synapse can be deployed in Sydney and Poland. It is not offered in the US. Daily backups are encrypted and stored in the EU.
- Sydneyfrom US$2.30/moClosest to Australia and New Zealand.
- The USNot offered for this appClosest to the Americas.
- Polandfrom US$1.70/moLowest price, 25% less than the other regions.
Moving to CoreHostMove your existing Synapse here
Already running Synapse on PikaPods, a VPS or your own server? You can bring your data with you. Deploy the app here first, then follow the route below, and keep your old app until you are happy.
Tell us what you are moving
Tell us which app you are moving and where it runs now, and we will say whether it can be moved by copying files, with the app's own export, or whether starting fresh is simpler.
Ways to move it
- Do it yourself. Deploy Synapse, let it start once, then use the steps on this page, with SFTP and the file manager in the Files tab. A backup taken first gives you a clean point to go back to.
- Ask us to move it. Open a ticket from your control panel with the app and where it runs now. Support will tell you what can be moved and help you do it, and nobody touches your old app.
Coming from PikaPods? Switch on SFTP in the pod's settings, stop the pod and copy its files; PikaPods documents this as its manual backup for migrations.
DeployPick a size and a region
1. Plan (Synapse needs Standard or larger to run well)
Prices exclude GST/VAT where applicable. Drawn hourly from your prepaid balance, cancel any time.
Lite
- 1 vCPU
- 1 GB RAM
- 5 GB NVMe
Lightweight tools: bookmarks, feeds, uptime checks, password vaults.
Standard
- 1 vCPU
- 2 GB RAM
- 10 GB NVMe
The right fit for most apps: automation, wikis, databases.
Power
- 2 vCPU
- 4 GB RAM
- 20 GB NVMe
Busy teams and heavier workloads with room to breathe.
Scale
- 3 vCPU
- 8 GB RAM
- 40 GB NVMe
The most demanding apps in the catalog, at full stride.
2. Region
Available in Australia and Poland for now.
…Australia
$2.30/mo
…Poland
$1.70/moBest value, save 25%
You will be asked to sign in (or create a free account) before your app provisions. Your $5 starting credit covers the first stretch; we only ask for a card when it runs low.
QuestionsAbout hosted Synapse
Platform-wide questions (domains, backups, email, updates) live on the main FAQ.
Built Synapse, or help maintain it? If you opt in, part of what it earns here can go to you. See the open-source developer revenue share.